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Sunday, February 1, 2015

Dynamics GP 2015 – Printing Arabic Characters Issue !

Recently, we have encountered a serious issue in GP 2015 as related to printing “Arabic” characters, this could be a serious problem for companies that are willing to upgrade to GP 2015. The issue has been reported by MVP Mohammad Daoud and is being tracked with Microsoft accordingly, here is the article related to this issue. 

When printing any report from Dynamics GP, Arabic characters prints out as rubbish, usually, switching the language to Arabic from the language bar results with printing Arabic correctly. Now the problem in 2015 is that Arabic characters are being overridden for some reason, and printed as rubbish when sending the report to the printer.

Desktop Client

Accont Maintenance Window


Printing Arabic 1 

Printing Arabic 2

Web Client

The same behavior can be reproduced on the web client and the result is the same, Arabic characters are never printed correctly on the paper. Here is an example from the web client:

Web Window

When printing the card above, here is the result:

Web Window

MS Connect Case

Here is the case on MS Connect Dynamics GP 2015 – Printing Arabic Text


Best Regards,
Mahmoud M. AlSaadi

1 comment:

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